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We make all our bakes by hand, which means a little variation is totally normal. Colours, sprinkles and designs may differ slightly from the photos, and that’s exactly how we like it — each one is its own little creation. On cakes with smooth bases and tops, seams may occasionally be visible.

It’s important to note that while none of our cakes contain nuts as listed ingredients, they may still contain traces of nuts. Our cakes contain eggs, dairy and gluten. If you have any concerns about your allergies when ordering a cake, please get in touch.

Carry your cake box from underneath and avoid squeezing the sides. When transporting, place the cake on the floor of an air-conditioned car rather than on a seat. Refrigerate the cake as soon as possible and follow the serving instructions.

Remove the cake from the fridge before serving: 2–3 hours in winter and 30 minutes in summer. Serve at room temperature.

Store any leftovers in an airtight container in the fridge. Consume within 3–4 days, or freeze for up to 1 month.

All bakes are available for pick up from our Cheam Bakery.

Address: BY ANNA, 25 The Broadway, Cheam, SM3 8BH

Collection times are between 12-5 Monday-Friday and 10-4 Saturday & Sunday.

If you have any questions about collecting your order, please don't hesitate to contact us.